Hally Connect · clinics
Clinic plans — after we understand your workflow.
Transparent Connect pricing for WhatsApp patient journeys. This page is for clinics evaluating Connect — not a self-serve checkout for the full Hally Hospital platform. Hospitals: book a Hospital Demo instead.
Now onboarding selected clinics. Supported onboarding. Human oversight throughout.
Start here
21-Day Patient Experience Pilot
A structured, hands-on pilot for clinics that want to evaluate Hally Connect in a real patient workflow.
100% of the pilot fee can be credited toward an eligible annual Hally Connect plan when the agreement is signed within seven days of the pilot review.
Included
- One clinic location
- One WhatsApp number
- Up to three doctors
- Doctor profiles and speciality mapping
- Doctor discovery workflow
- Appointment-request workflow
- Booking for self or family member
- Appointment confirmations
- 24-hour and 12-hour reminders
- One clinic-approved follow-up journey
- Human handoff and escalation rules
- Staff onboarding and training
- Controlled testing before launch
- 21 live days after go-live
- End-of-pilot performance review
Pilot terms
- Setup time is not deducted from the 21 live pilot days
- Pilot starts only after workflow approval and go-live
- 100% payment before configuration begins
- Meta WhatsApp usage charges may be billed separately
- Custom integrations are not included
- Pilot scope is limited to the agreed workflow
- Pilot fee is non-refundable after configuration begins
Subscription plans
Choose a plan after the pilot.
Hally Connect is not self-serve checkout — every clinic gets onboarding, workflow approval, and staff training.
.
Hally Connect Essential
Independent clinics and small speciality practices
Starting at — one location, up to three doctors, the core WhatsApp patient journey.
- One clinic location
- Up to three doctors
- One WhatsApp number
- Doctor discovery
- Appointment-request workflow
- Family-member booking
- Appointment confirmations
- 24-hour and 12-hour reminders
- Basic clinic-approved follow-up workflows
- Human handoff
- Basic dashboard and reporting
- Email support
Most chosen
Hally Connect Growth
Growing multispeciality clinics and care centres
Starting at — everything in Essential, plus advanced journeys and priority support.
- Everything in Essential
- Up to ten doctors
- Multiple specialities or departments
- Advanced patient journeys
- Multiple reminder workflows
- Multiple follow-up journeys
- Custom clinic FAQs
- Patient segmentation
- Broadcast and re-engagement (consent-aware)
- Advanced analytics
- Priority support
- Workflow optimisation reviews
.
Hally Connect Enterprise
Hospitals, hospital groups, and multi-location organisations
Scoped to locations, doctor roster, integrations, SLAs, and dedicated support.
- Multiple locations
- Larger doctor directories
- Department-level workflows
- HIS, HMS, EMR, or CRM integrations
- API and webhook access
- Role-based access
- SSO where applicable
- Custom data-retention requirements
- Advanced auditability
- Dedicated implementation support
- SLA options
- Dedicated success manager
Compare plans
What’s included at each tier.
Essential
- Locations
- 1
- Doctors
- Up to 3
- WhatsApp numbers
- 1
- Doctor discovery
- Included
- Appointment requests
- Included
- Family booking
- Included
- 24h and 12h reminders
- Included
- Follow-up journeys
- Basic
- Human handoff
- Included
- Analytics
- Basic
- Integrations
- Add-on
- Support
- SLA
- —
- Pricing
- ₹9,999+
Growth
- Locations
- 1
- Doctors
- Up to 10
- WhatsApp numbers
- 1
- Doctor discovery
- Included
- Appointment requests
- Included
- Family booking
- Included
- 24h and 12h reminders
- Included
- Follow-up journeys
- Multiple
- Human handoff
- Included
- Analytics
- Advanced
- Integrations
- Add-on
- Support
- Priority
- SLA
- —
- Pricing
- ₹19,999+
Enterprise
- Locations
- Multiple
- Doctors
- Custom
- WhatsApp numbers
- Custom
- Doctor discovery
- Included
- Appointment requests
- Included
- Family booking
- Included
- 24h and 12h reminders
- Included
- Follow-up journeys
- Custom
- Human handoff
- Included
- Analytics
- Custom
- Integrations
- Custom scope
- Support
- Dedicated
- SLA
- Optional
- Pricing
- Custom
Setup & onboarding
Standard onboarding
Starting at ₹9,999 + GST
This may be waived, bundled, or quoted differently for annual plans.
- Clinic workflow discovery
- Doctor and speciality setup
- WhatsApp configuration support
- Approved message setup
- Appointment and reminder configuration
- Follow-up journey configuration
- Escalation and handoff rules
- Staff training
- Testing and go-live support
Complex integrations, migrations, and custom workflow development are quoted separately.
Add-ons & usage
Extend the platform when you’re ready.
Integration and custom-scope prices are quoted when the work is defined — we don’t hard-code unfinished scopes.
| Add-on | Pricing guidance |
|---|---|
| Additional doctor pack | Starting at ₹2,000/month |
| Additional clinic location | Starting at ₹7,500/month |
| Additional WhatsApp number | Custom |
| Additional follow-up journey | Custom |
| Multilingual workflow configuration | Custom |
| Payment gateway integration | Starting at ₹15,000 one-time |
| HIS / HMS / EMR integration | Custom |
| CRM integration | Custom |
| Custom API or webhook integration | Custom |
| Data migration | Custom |
| Advanced analytics | Custom |
| Dedicated support or SLA | Custom |
| White-labelled experience | Enterprise only |
WhatsApp usage charges
Meta WhatsApp messaging charges are billed separately based on actual usage and applicable rates.
Hally does not mark up Meta’s WhatsApp messaging charges unless explicitly stated in the commercial proposal.
Other third-party charges
Where applicable, these may be charged separately:
- · Payment gateway charges
- · SMS charges
- · Voice or telephony charges
- · External API usage
- · Custom cloud or storage requirements
Save with annual plans
Annual Hally Connect plans may include pilot-fee credit, priority onboarding, and preferential commercial terms.
FAQ
Pricing questions.
Is the pilot free?+
No. The 21-day pilot is a supported implementation with configuration, training, testing, go-live assistance, and a performance review.
When do the 21 days begin?+
The 21-day period starts after configuration, testing, clinic approval, and go-live.
Is the pilot fee refundable?+
The pilot fee is non-refundable after configuration begins.
Is the pilot fee adjusted against a subscription?+
Yes. The pilot fee may be fully credited toward an eligible annual plan when the agreement is signed within seven days of the pilot review.
Are WhatsApp charges included?+
Meta WhatsApp usage charges are billed separately unless the proposal explicitly includes a usage allowance.
Can patients book for family members?+
Yes. Hally Connect can support approved family-member booking workflows.
Does Hally replace our HMS or EMR?+
No. Hally Connect can work as a patient-access and engagement layer. Integration with existing systems may be scoped separately.
Can Hally provide medical advice?+
No. Hally Connect is not a diagnosis or treatment system. It shares clinic-approved information, runs approved workflows, and escalates relevant conversations to staff.
Can we customise follow-up journeys?+
Yes. The pilot includes one approved follow-up journey. Additional or complex journeys can be scoped separately.
Can Hally support multiple languages?+
Yes, subject to the selected plan, workflow design, and supported language scope.
Can we cancel a monthly plan?+
Monthly plans may be cancelled with 30 days’ written notice, subject to the signed agreement.
Do you support hospitals?+
Yes. Hospitals and multi-location deployments start with a qualified Hospital Demo and design-partner scoping — not self-serve Connect checkout.
See how Hally Connect fits your patient journey.
Start with one clinic location, one approved workflow, and 21 live days to evaluate the experience. Hospitals should book a Hospital Demo on the main site.
No medical advice. Clinic-approved workflows. Human oversight for sensitive cases.
Hally Connect does not provide medical advice, diagnosis, or emergency triage. Patient-facing content and follow-up workflows must be approved by the healthcare provider. Sensitive or complex responses should be escalated to authorised clinic staff. Full hospital implementations are scoped through the design-partner programme.