Last updated: 21 July 2026 · 7Unit Softwares Private Limited

AI-assisted clinical functions — disclaimer

These pages describe how Hally is designed to operate. They are not a substitute for legal advice. Contact hello@gethally.com for a formal DPA or counsel-reviewed schedule.

1. Nature of AI features

Hally may include AI-assisted capabilities such as speech-to-text, structuring of clinical notes, draft summaries, morning briefings, message drafting, and suggestions related to commonly used medicines or alternatives where a Customer enables those features.

These capabilities are tools for authorised clinical and administrative users. They do not practise medicine and do not replace the treating clinician.

2. Clinician responsibility

All AI-generated or AI-suggested clinical content must be reviewed, edited as needed, and approved by the treating doctor or other authorised clinician before it is signed into the record, sent to a patient, or used to guide care.

Hally is designed so that clinicians remain in control of the medical record. Customers must configure workflows and training accordingly.

3. No autonomous prescribing or diagnosis

Hally does not autonomously diagnose conditions, prescribe medicines, or provide emergency triage.

Any medicine-related suggestions are assistive discovery aids only and require clinician approval. Customers must ensure use complies with professional and regulatory obligations in their jurisdiction.

4. Accuracy and limitations

AI systems can misunderstand accents, mixed-language speech, abbreviations, or incomplete dictation. Structured outputs may omit nuance present in the consult.

Customers and clinicians should verify critical details (allergies, doses, follow-up timing, patient identity) against source information.

5. Patient communications

Automated reminders and follow-up journeys must use Customer-approved content. Sensitive or complex responses should be escalated to authorised staff (human handoff).

6. Liability

Subject to the Customer’s commercial agreement and applicable law, clinical decisions and outcomes remain the responsibility of the healthcare organisation and licensed professionals using the system.